Procura Community Services Software Solution

Enabling care providers to leverage the knowledge and expertise to support ageing in place and the provision of disability services.

Putting people first.

Procura Community Services Software Solution assists agencies to care for those who live independently in their own homes but require the dedicated support of carers as well as a sophisticated community based infrastructure. It provides for the delivery of acute care and other care activities into the community and supports the concepts of ‘ageing in place’ within the home.

The Procura Community Services Software Solution allows you to manage the full lifecycle of your client’s information wherever and whenever you need to, using either a PC, Tablet or a mobile smart device.

The Community Services Software Solution builds on the functionality delivered by the Clinical Care Suite (assessments, care plans and activity management) and covers the contracts and programmes, people and skills, scheduling, recording and billing, e-business and claiming, and care planning for recording and the delivery of services.

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Main challenges community services
are facing today.

  • Managing staff/workforce scheduling, timesheets and capacity reporting.
  • Inability to manage Client Packages – tracking and reporting on services provided, managing brokerage services, providing statements – having capacity for a Client & Family Portal & reporting to Medicare.
  • Inability to facilitate adequate Care Planning and documentation against a Care Plan-tracking against Client defined Goals, Outcomes & Interventions of the Client’s agreed Care Plan.

How will Procura Community Services software help you address these challenges?


Procura Community Services Software Solution provides best practice workforce management

Procura Community Services Software Solution provides best practice workforce management with 360 degree pivot views of scheduling – detailing client and employee schedules, ‘grouped’ scheduled to give multiple views, and Shift Based scheduling with a Coordinator Dashboard to facilitate and fill required services.

Procura provides full and complete Client Package Management

Procura provides full and complete Client Package Management – from establishing a Client’s package with the correct Subsidy and Supplement rates, to creating an automated budget and a tailored Client Package Statement.

Procura’s Document Design Studio, Email (MAPI Compliant) specific Notes and Tailored Care Plan Engine

Procura’s Document Design Studio, Email (MAPI Compliant) specific Notes and Tailored Care Plan Engine all combine to provide a completed tailored approach to Care Planning.

Procura Community Services Software Solution Features

  • Management of Client Registration / Intake

  • Client Management

  • Enquiry, Waitlist and Referral Management (both Internal and External)

  • Complete and Integrated Business Workflow Management

  • Employee Record Management

  • Integrated Package and Budget Management (CDC Compliant)

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  • Point of Care

  • Scheduling

  • Best Route Optimisation

  • Timekeeping to Payroll Integration

  • Medicare Online Claiming and Claim Acknowledgement reconciliation

  • Funding Program Management

  • MDS Reporting and built in Report Writer

  • Integrated Billing and Payment receipting, Invoice Generation

  • Open architecture to support interfacing and integration to external Payroll, HR, Award interpretation and Finance software

  • Integrated Business Intelligence

  • Brokerage and Outsourced Service Provider Management Employee Portal

Effectively and accurately manage client information from many remote locations.

Centrally co-ordinate and understand this information using a Single Health Record.

Manage your contracts and reporting requirements.

Supporting the full lifecycle of community services management.

Implementing Procura Community Services Software streamlines administrative processes and eliminates the paper chase.

Procura is extending functionality for the National Disability Insurance Agency (NDIA)

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Mobility for your support and care workers

From improving the quality of care delivered to increasing productivity, to ensuring your field staff’s safety, Procura’s solutions provide efficient access, entry and distribution of critical client information to your team wherever they are.

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Client and Family Portal

Procura’s Client and Family portal connects clients and their families, providing the missing link between the provider and a client’s family by allowing not only a client but also their family members to view and collaborate on a client’s care.

Clients can view and pay their invoices by credit card, stay more aware of their care schedule and connect other family members with their care information and photos.

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Procura Case Management

Provide your case managers with the clients’ clinical and historical information at the point of care. Whether accessed in the office or at the point of care, Procura offers support tools such as clinical pathways, workflow and alerts and integrated forms and assessments to enhance your quality of care.

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Procura Community Services Software Solution Brochure

Enabling care providers to leverage the knowledge and expertise to support ageing in place and the provision of disability services.

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See Procura in action.
Request for a demo.

Schedule an appointment and see how Procura Integrated Single Client Solution can do more than simply help cut administration cost.

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Procura works more
than the way you do.

Contact us and learn how we can help you run your organisation more efficiently.

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