Putting people first.
Procura Community Services Software Solution assists agencies to care for those who live independently in their own homes but require the dedicated support of carers as well as a sophisticated community based infrastructure. It provides for the delivery of acute care and other care activities into the community and supports the concepts of ‘ageing in place’ within the home.
The Procura Community Services Software Solution allows you to manage the full lifecycle of your client’s information wherever and whenever you need to, using either a PC, Tablet or a mobile smart device.
The Community Services Software Solution builds on the functionality delivered by the Clinical Care Suite (assessments, care plans and activity management) and covers the contracts and programmes, people and skills, scheduling, recording and billing, e-business and claiming, and care planning for recording and the delivery of services.
Main challenges community services
are facing today.
- Managing staff/workforce scheduling, timesheets and capacity reporting.
- Inability to manage Client Packages – tracking and reporting on services provided, managing brokerage services, providing statements – having capacity for a Client & Family Portal & reporting to Medicare.
- Inability to facilitate adequate Care Planning and documentation against a Care Plan-tracking against Client defined Goals, Outcomes & Interventions of the Client’s agreed Care Plan.
How will Procura Community Services software help you address these challenges?
Procura Community Services Software Solution provides best practice workforce management with 360 degree pivot views of scheduling – detailing client and employee schedules, ‘grouped’ scheduled to give multiple views, and Shift Based scheduling with a Coordinator Dashboard to facilitate and fill required services.
Procura provides full and complete Client Package Management – from establishing a Client’s package with the correct Subsidy and Supplement rates, to creating an automated budget and a tailored Client Package Statement.
Procura’s Document Design Studio, Email (MAPI Compliant) specific Notes and Tailored Care Plan Engine all combine to provide a completed tailored approach to Care Planning.
Procura Community Services Software Solution Features
Management of Client Registration / Intake
Enquiry, Waitlist and Referral Management (both Internal and External)
Complete and Integrated Business Workflow Management
Employee Record Management
Integrated Package and Budget Management (CDC Compliant)
Point of Care
Best Route Optimisation
Timekeeping to Payroll Integration
Medicare Online Claiming and Claim Acknowledgement reconciliation
Funding Program Management
MDS Reporting and built in Report Writer
Integrated Billing and Payment receipting, Invoice Generation
Open architecture to support interfacing and integration to external Payroll, HR, Award interpretation and Finance software
Integrated Business Intelligence
Brokerage and Outsourced Service Provider Management Employee Portal
Client and Family Portal
Effectively and accurately manage client information from many remote locations.
Centrally co-ordinate and understand this information using a Single Health Record.
Manage your contracts and reporting requirements.
Supporting the full lifecycle of community services management.
Implementing Procura Community Services Software streamlines administrative processes and eliminates the paper chase.
Mobility for your support and care workers
From improving the quality of care delivered to increasing productivity, to ensuring your field staff’s safety, Procura’s solutions provide efficient access, entry and distribution of critical client information to your team wherever they are.
Client and Family Portal
Procura’s Client and Family portal connects clients and their families, providing the missing link between the provider and a client’s family by allowing not only a client but also their family members to view and collaborate on a client’s care.
Clients can view and pay their invoices by credit card, stay more aware of their care schedule and connect other family members with their care information and photos.
Procura Case Management
Provide your case managers with the clients’ clinical and historical information at the point of care. Whether accessed in the office or at the point of care, Procura offers support tools such as clinical pathways, workflow and alerts and integrated forms and assessments to enhance your quality of care.