Procura, the leading global provider of software powering businesses in the home health market, announces the addition of two executives, Ralph Schiavone, VP of Global Development, and Debbie Cullen, VP of Global Customer Success to the Procura executive leadership team.
Ralph Schiavone joins Procura as the global leader of the product development effort at Procura, leading the effort to continually innovate Procura’s software products, Procura, Continulink, Igea and Progresa as the company continues to push to deliver market-leading solutions for its clients providing home and residential health services around the world. He brings 25 years of product development experience to Procura and joins the company from a career that includes escalating positions in product development and leadership at Allscripts, Torex, Infor, SSA Global and CA.
Debbie Cullen joins Procura as the global leader of customer success, and is responsible for providing the best onboarding, support and engagement experience for customers purchasing Procura’s software products, Procura, Continulink, Igea and Progresa. Debbie joins Procura from a 7-year period with the software company CellTrak where she was Vice President of Global Customer Services and Support. Prior to CellTrak, Debbie was with American Express in the travel services group and AMEX’s financial services group, where she held a series of escalating leadership positions in customer relationship management.
Procura is the leading global provider of software and solutions to home health agencies, community care agencies, hospice and residential care agencies. Procura’s offerings are focused on enhancing back office efficiency, scheduling, and coordinating clinical care delivery for its customers’ field and clinical workers. Procura licenses its products in the US, Canada, and Australia to over 2,300 customer sites that manage care for over 1.71 million clients in the community. Procura’s product portfolio includes ContinuLink, the Procura Health Management System, Igea, the PeoplePoint residential management system, and the Progresa Health System.